Eva Liu - AI Enterprise Design & Technology

01 / About

What I do.

Hi, I'm Eva Liu, specializing in helping enterprises navigate AI transformation with clarity and speed. I design and implement AI solutions that align with your business objectives, whether that means streamlining operations, enhancing decision-making, or building the next generation of intelligent enterprise applications.

Let's collaborate and accelerate your business into the AI era.

150+Cloud transformation delivered

80%Faster for LLM-based Agent Operation

60+Enterprise clients supported

5+Years experience in Cloud and AI Solutions

02 / Services

01 AI Strategy Roadmaps, operating models, and use-case selection that connect AI to measurable business outcomes.
02 Enterprise AI Agents Multi-agent systems that converts internal knowledge, support tickets, and workflows into a reliable, auditable operations.
03 Cloud & Platform Migration roadmaps, Kubernetes, and DevOps toolchains built for scale and operational speed.

03 / Featured Work

Selected projects.

02 projects / 2025-2026

Multi-Agent Pipeline 01

01 / Research Agent

Auto Trading AI Agent

LangGraph based multi-agent theme-driven basket research: given an investment theme, the pipeline screens a Candidate Universe, analyzes each candidate, ranks it with deterministic factor math, and constructs a grounded Rationale Report.

LangGraph
Multi-agent
Research

View project

RAG / Support 02

02 / Support Agent

Tech Support AI Agent

A RAG-powered technical support assistant that answers questions using curated Knowledge Base documents and account-scoped ticket history.

RAG
Knowledge Base
Support

View project

04 / Career

Experience & education.

Wicresoft

Technical Support Engineer | Cloud Migration & AI Agent Design

Shanghai, China Dec 2023 - Apr 2025

Led the design and delivery of an LLM-powered AI agent customer service system. Modeled customer needs through a five-level hierarchical framework and decoupled infrastructure from application layers via a three-tier cloud-native architecture. Reduced average inquiry response time from hours to seconds, with reporting and root-cause analysis tasks accounting for over 60% of total traffic.
Provided transformation advisory and PoC validation for financial services clients migrating from traditional virtualized environments to Azure hybrid cloud. Designed a three-tier hybrid cloud architecture model that addressed data latency and elastic scaling challenges, improving client operational efficiency by over 30%.
Led end-to-end delivery of cloud migration projects for 150+ international enterprise clients, closely partnering with client operations, IT, and architecture teams on infrastructure assessment, solution design, and implementation. Collaborated with internal GTM, product, R&D, and delivery teams to ensure on-time, high-quality project delivery, achieving a client renewal rate of over 90%.

IBM

Application Architecture Consultant | Digital Transformation & Enterprise Solutions

Shanghai, China Aug 2021 - Jun 2022

Developed digital transformation roadmap of a 10-year infrastructure for a major Southeast Asian bank. Conducted in-depth assessments of the bank's existing architecture across core transaction, and risk control, benchmarking against AWS best practices to rapidly understand complex business requirements and design technical pathways.
Designed and implemented a cloud-native transformation for the IT organization, introducing Kubernetes orchestration and DevOps toolchain integration to improve delivery efficiency for 100+ engineers by approximately 40%. Drove a 35% performance improvement in cloud-native applications, which served as a critical PoC success criterion for contract signing.
Delivered multiple rounds of architecture training and knowledge-sharing sessions for client technical teams, ensuring smooth implementation and continuous iteration of cloud-native solutions. Proactively identified new requirements within existing accounts and actively participated in technical engagements, successfully driving contract renewals and service upgrades for 3 key clients.

State Street

Cloud Operations Engineer | Cloud Infrastructure

Toronto, Canada Sep 2019 - Jul 2021

Built enterprise-grade cloud-native applications using Java/Python, and designed EC2 Auto Scaling and Lambda serverless orchestration architectures to guarantee scalability for financial systems during peak market hours.
Led cloud-native deployment of 7 core DevOps toolchains, constructing high-availability Kubernetes clusters supporting development for 2,000+ global engineers and improving overall IT operational efficiency by 25%+.

Education

Simon Fraser University